ISO/IEC TECHNICAL SPECIFICATION TS 17021-3 First edition 2013-05-01 Conformity assessment - Requirements for bodies providing audit and certification of management systems - Part 3: Competence requirements for auditing and certification of quality management systems Evaluation de la conformiteé - Exigences pour les organismes procedant a I'audit et a la certification des systemes de management - Partie 3: Exigences de compétence pour I'audit et la certification des systemes de management de la qualite Reference number IS0/IECTS17021-3:2013(E) ISo LEC IS0 2013 IS0/IEC TS 17021-3:2013(E) Contents Page Foreword ..iv Introduction ..V 1 Scope. ..1 2 Normative references ..1 3 Terms and definitions 4 Generic competence requirements .1 5 Competence requirements forQMS auditors .2 5.1 General .2 5.2 Quality management terminology, principles, practices and techniques .2 5.3 Quality management system standards and normative documents .2 5.4 Business management practices .3 5.5 Client business sector .3 5.6 Client products, processes and organization 3 6 Competence requirementsfor otherpersonnel .3 6.1 General 3 6.2 Competence of personnel conducting the application review to determine the audit team competence required, to select the audit team members and to determine the audit time 4 6.3 Competence of personnel reviewing audit reports and making certification decisions... 4 Annex A (informative) Knowledge for QMS auditing and certification 5 Bibliography 6 IS0 2013 - All rights reserved iii IS0/IEC TS17021-3:2013(E) Foreword ISO (the International Organization for Standardization) and IEC (the International Electrotechnical Commission) form the specialized system for worldwide standardization. National bodies that are members of IsO or IEC participate in the development of International Standards through technical committees established by the respective organization to deal with particular fields of technical activity. IsO and IEC technical committees collaborate in fields of mutual interest. Other international organizations, governmental and non-governmental, in liaison with IsO and IEC, also take part in the work. In the field of conformity assessment, the Iso Committee on conformity assessment (CAsCO) is responsible for the development of International Standards and Guides. International Standards are drafted in accordance with the rules given in the ISo/IEC Directives, Part 2. Draft International Standards adopted by the technical committees are circulated to the member bodies for voting. Publication as an International Standard requires approval by at least 75 % of the member bodies casting a vote. In other circumstances, particularly when there is an urgent market requirement for such documents, a technical committee may decide to publish other types of document: an ISO/IEC Publicly Available Specification (ISO/IEC PAS) represents an agreement between technical experts in an IsO working group and is accepted for publication if it is approved by more than 5o % of the members of the parent committee casting a vote; an ISO/IEC Technical Specification (ISO/IEC TS) represents an agreement between the members of a technical committee and is accepted for publication if it is approved by 2/3 of themembers ofthe committee casting a vote. An ISO/PAS or ISO/TS is reviewed after three years in order to decide whether it will be confirmed for afurtherthreeyears,revisedtobecomeanInternationalStandard,orwithdrawn.IftheIso/PAsor Iso/Ts is confirmed, it is reviewed again after a further three years, at which time it must either be transformed into an International Standard or be withdrawn. Attention is drawn to the possibility that some of the elements of this document may be the subject of patent rights. Iso shall not be held responsible for identifying any or all such patent rights. ISO/IEC/TS 17021-3 was prepared by Technical Committee ISO/TC 176, Quality management and quality assurance, Subcommittee S 3, Supporting technologies, and t